WARRANTY

U.S CARPORTS WARRANTY

14 gauge comes with 1 year workmanship, this warranty covers anything that was not properly installed or damaged on the unit by the contractor. Any damaged material not done by the contractor will have to be purchased by the customer. Our workmanship does not cover skylights leaks, additions done to an existing unit or water coming from underneath base rail or doors.


12 Gauge Frame provides a 20-year limited warranty on rust of framing. There is no rust warranty on the sheet metal. This warranty states that within a 20 year time-frame from when the unit is completely installed, if the customer starts to notice rust on the tubing of their building, Our manufacturer will go out to the location and fix the issue assuming normal user care, and maintenance on the 12-Gauge materials. On units 3 years or older from the install date, customers must show proof of contract.


On our 14-Gauge and 12-Gauge buildings. The customer will only have this warranty if they purchase the anchor package required for their building. The base rail has to be completely ripped out of the ground or concrete in order for the warranty to cover as long as the wind did not exceed 90 MPH that it is certified for. The wind warranty will not be provided, if anchors cannot be installed, due to rocky surfaces. For units10 ft or taller, in certain areas, customers will need to purchase a concrete support package in order for the unit to have the wind warranty. If there is a natural disaster such as a tornado and destroys the unit. It will not be replaced as they are not designed to withstand that amount of damage. (Wind warranty does not cover panel damage).

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